[MercyFlush]

Outlook is an email client but your email provider might be the source of the problem. Try logging into your email on the Web instead of using outlook and see if you can get in.

[V_TWIN]

“Try logging into your email on the Web instead of using outlook and see if you can get in”

Agreed.

If the web mail seems to be functioning as expected then it’s probably in the connection between outlook and the web mail provider......which is an issue I’ve had in the past.

[savedbygrace]

Here i the failure report: Your message did not reach some or all of the intended recipients. Subject: Test 5 Sent: 3/7/2022 11:51 AM The following recipient(s) cannot be reached: xxxxxx@outlook.com on 3/7/2022 11:52 AM This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. __________________________________________________ Diagnostic information for administrators: __________________________________________________ Error is [0x80004005-0x00000b22-0x00000501]. Exchange response headers: request-id: f8c21e42-5811-bf3a-3fe6-4f56ecdf8e91 X-ServerApplication: Exchange/15.20.5038.027 X-FEServer: CY5PR15CA0057 X-BEServer: VI1PR0402MB3614 X-CalculatedBETarget: VI1PR0402MB3614.eurprd04.prod.outlook.com X-RequestId: {71693317-A83A-44CE-8E41-BF4E54ABCB46}:60 X-ClientInfo: {EA761EB0-D7CA-47A5-85BE-D8D53A96A042}:178120037 X-ElapsedTime: 20264 X-BackEndHttpStatus: 200 X-ResponseCode: 0 X-DiagInfo: VI1PR0402MB3614 X-RequestType: Execute __________________________________________________ ROPs Summary: 0: ropSetProps (10) Processed(1) Completed(0) ROP result: 0 Response codes: 0 1: ropSetProps (10) Processed(1) Completed(0) ROP result: 0 Response codes: 0 2: ropFlushRecipients (14) Processed(1) Completed(0) ROP result: 0 Response codes: 0 3: ropSetProps (10) Processed(1) Completed(0) ROP result: 0 Response codes: 0 4: ropTransportSend (74) Processed(1) Completed(0) ROP result: 0 Response codes: 2850 __________________________________________________ Response Exceptions: ROP Index: 4 ROP Associated: ropTransportSend (74) Microsoft.Exchange.Data.Storage.OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is Timeout. at Microsoft.Exchange.Data.Storage.WasclHelper.PerformAntiSpamCheck(IStoreSession session, ICoreItem coreItem, Func`1 activityScopeGetter) at Microsoft.Exchange.Data.Storage.Adapters.ObjectEventHandlers.WasclEventsHandler.Handle(BeforeItemSendEvent beforeItemSendEvent) at Microsoft.Exchange.Data.StoreObjects.PropertyBagContext.ExecuteCallback(Action operation) at Microsoft.Exchange.Data.StoreObjects.EventHandler.EventDispatcher.Dispatch[TEvent](TEvent currentEvent) at Microsoft.Exchange.Data.Storage.CoreItem.PreprocessItem() at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values) at Microsoft.Exchange.Data.StoreObjects.CoreItemMetricLogger.TransportSend(PropertyDefinition[]& properties, Object[]& values) at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend() at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass156_0.b__0() at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func`1 protectedCode, Func`2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode) Transport-Send failed: failure enum(25), HResult(0x00000000), EC(2850). Transport-Send failed: failure enum(22), HResult(0x00000000), EC(2850). Submit-Message failed: message id(3), failure enum(13), HResult(0x80004005), EC(2850).