Wow! I've never had that happen to me in all the years I had a prescription plan, while working for 25 years, and having been retired for almost 20. I can understand why you won't go back. I pay $5 for every one of my scripts except Jardiance. Because there is no generic for it, I have to pay $50 out of pocket for each 90-day script I fill. I can't complain since I save so much on all my other meds.
They gave me the generic, which I cannot take, instead of the name brand, and then blamed the doctor’s office.
I handed her a script with the medicine listed on it, and it did give the brand name and they claimed they had to fill it generically anyways.
Anyways, I have tried a couple drug store pharmacies and found both CVS and Rite Aid to be incompetent on many levels.
My son tells me the local Hannafords is where my d-i-l got her meds the cheapest and they were very happy with them.
They are next on my list to try.