[Rurudyne]

Actually I’m old enough to remember offices before email … when people would use phones or even send around hand written notes. Maybe even walk over yonder.

Do you think the “paperless office” and what came from its aspirations reduced paper work or just made it easier to produce more activity that appeared to be productive?

[GingisK]

No. What I see is at work are people playing games on their computer or cruising the net. Case one in point: I ordered electronic components from a company in Minneapolis. Fed Ex picked it up and delivered it to an address in Cincinnati. Two weeks later it wound up in Ball Ground Georgia. Two weeks after that it was declared lost. One week after that the battered and torn package with now useless contents showed up. Case two in point: I ordered components from a company in Texas. It routed through Los Angeles and then to Knoxville Tennessee. It is said it will be delivered in a week.

I live in a town close to Atlanta, a major shipping hub.

It seems the dweebs that work for FedEx aren't making good use of their computers or even a map of the Nation.

Most everyone I deal with seems to totally inattentive to the work at hand. It takes three or four emails to get a point across even though the first email delivered detailed information about the problems. Their emails clearly indicate that they didn't read the entire email before responding. I suspect they respond using a script.

It used to be easy to get things done.

I'm old enough to remember when offices ran from green-bar printouts and three ring binders. That worked better than what is going on now.

But as I said previously, employees should answer their phone so that they reflect favorably upon their employers. Nobody purposefully does business with a flippant nitwit.