That’s not an Uber issue, that’s a crazy driver issue.
You should have reported the driver, not blamed all of uber.
What did the cops do?
I only have one leg, so they had to call an ambulance to physically remove me from the Uber car. The police chief of that particular town is a friend, so between that and my leg, the cops treated me like gold.
I refused to pay for the ride, and I filed a complaint.