Easily fix if you set up your account for 2-step authentication. Did he sound like a Haji form india?
I was just getting ready to take my dog for a walk. Next time, if there is a Next time, and if I have some time I think I'll have a little fun.
I'll play along, but have so many issues following instructions I'll see if I can get the scammer to hang up on me. The more of their time I waste, the less time they have to target someone else.
Maybe have a problem accessing the app store. Then pretend the download aborted saying I'm out of storage space. Wait, I'll go to my computer. (And play even dumber) "Start menu? ... Let me see..." I'm running Linux, but I won't volunteer that, just "not Apple." Admin privileges? Wait... I can't find that. Maybe it is my router/firewall... Just a second, got the admin password for that written down in the other room (while I go make a cup of coffee in the Kuerig)... Ok, maybe if I reboot my computer... Wait, maybe if I reset the modem/router. No, I can't do that my phone is using wifi calling. I know, let me check the settings... Just a minute, have to let the dog out... No no, I appreciate you telling me, I want to address this...
I'll bet I can string them along for 45 min to an hour.
Dont remember the names but there are you tube videos of people who scam the scammers. They can track their computers and in some cases boat anchor them. In a couple of cases, the guy was able to patch into their building security cameras in Bangalore and send live footage to the authorities. I got to learn all sorts of bad hindi words
“Easily fix if you set up your account for 2-step authentication.”
That helped us. No phony purchases on our account after we did that. Once someone got as far as changing our password (which we fixed working with Account Services), but they could go no farther since the next code is texted directly to my cell phone.