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PP has been the easiest way to donate or buy items and i often have used a PayPal “cash/debit card” but if you have dispute, well, do not expect fast or sure resolution nor ease of it. My first attempted refund was refused since the seller was somehow able to produce a delivery confirmation but which did not come, and yet the image of the delivery confirmation said about 2 lbs even though the unit ordered was about 50 lbs!

Consider my second case in which I too quickly made a “purchase” of bicycle parts from a seller which was a scam, but not only were the instructions on obtaining a refund unclear, esp. since I used the cash card, but it took 2 months to finally obtain the refund. Start from the bottom:

Case history

SEP 9 2021

Resolved
PayPal

Email sent to buyer
PayPal

JUL 21 2021

Waiting for seller response
PayPal

Email sent to buyer
PayPal

JUL 20 2021

Under Review
PayPal

JUL 13 2021

Under Review
PayPal

JUL 11 2021

Under Review
PayPal

JUL 5 2021

Under Review
PayPal

Email sent to buyer
PayPal

Open
PayPal

Created
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