Crazy! Did they get all the luggage off first causing the imbalance?
Commercial airlines carry freight and pallets of parcels in the belly too. Not just luggage.
You can tell just by looking at the plane that there isn’t a lot of weight in the front half of the fuselage. The wings also seem slightly set back which is usually where the fuel is. Then there’s the tail. Obviously load balance was an issue.
Next time linemen sit in first class.