“”I have tried calling and everytime I get a recording, due to high caller volume call back tomorrow.... same every day.””
It’s been my experience for a long time now that this is a given when calling any business - it could be the local dog pound but it’s still “high caller volume.” Wait - Wait - Wait.
Amazing, isn’t it? The economy was shut down for a year, but every business in America was experiencing “higher than expected” call volumes. What business in the past 20 years HASN’T been experiencing that?
At some point, you’d think they would learn their lessons and be able to get their forecasts of call volume dialed in correctly. If they can’t forecast call volume after years or decades of experience, are they good at ANYTHING?