Dont know about Ace but you can order online from Lowes and Home Depot and have it delivered to their store for you to pick up (no shipping fees)
I’ve ordered from both Ace and HD with good results. I just find the Amazon experience to be very good and much easier. And they have good customer service.
I bought a new Hoover battery powered vacuum on Amazon a couple weeks ago. It plainly said “new” on the listing. They sent me a used one as a collection of parts in a plain brown cardboard box. Each part was wrapped in a heavy duty poly bag, but it was obviously used. I got hold of Amazon customer service on the phone and the person profusely apologized, then sent me a brand new one, and said to keep the used one they sent me by mistake at no charge. We have a two-story house, so the extra vac went to the upstairs.
The customer service person told me that they know we have been an excellent over 20-year customer and that they want to keep us happy. I was really impressed by that.