My Rheumatologist retired when the medical group he was working at decided to upgrade to a better system. He told me he was terrified of it.
At one of my last appointments with him, he walked into room, saw the screen on his laptop had gone black, and said: "Oh dear! That's not good."
I told him the computer had just gone to sleep. He didn't even know what I was talking about. I told him all he had to do was hit one of the keys, which I did, and the screen woke up. He was so impressed, thanked me profusely for "fixing" his computer. I asked if he had a computer at home, and he said "yes," but obviously he wasn't familiar with it. I couldn't believe I'd been seeing this dummy for all those years. Thank God he did retire.
When I told her my left ankle and foot were swelling at times and I'd not had that problem before surgery....she just said “I know”.... and went on typing though I'd never mentioned it before and never addressed the issue..