You might catch flak for saying this, but it's true. I doubt there's a single Freeper who, at some point, didn't complain about something to a clerk.
The kid should be doing back office stuff if he's able, or even just pushing a cart around collecting linens from vacated rooms.
Still, the guy filming was a jerk for a) filming and b) pushing it once he saw the kid wasn't normal and c) continuing to film while ridiculing his breakdown.
I can’t disagree fully that he shouldn’t have been in that position interacting with customers, but there are a lot of people trying to work at a job that is on the edge of their emotional and intellectual abilities to do well.
Like some places, his employer might have been trying to help him to work towards a somewhat normal career by allowing him to work at jobs to find a niche.
It is surprising to see the jobs that someone like that can take and perform. I don’t think a high pressure front desk job is one, to be sure.
And I don’t know who that black guy is, but he is a jerk. Many in “the public” can be jerks. I know I occasionally am, even though I try not to be.
I went into the bank the other day, and I put on the stupid mask to go in. I took off my hat, but was wearing sunglasses. They made me take off my sunglasses, and the stupidity of making me wear a mask but remove my hat and sunglasses just seemed...so typical. I understand the hat and glasses in a bank to a degree, but they are doing the equivalent of letting bandits with bandanas over their face in. I am as blind as a bat without my glasses (the sunglasses are prescription) and I could not hide the disgust and tones of irritation in my voice. I didn’t say anything bad or nasty, but I sure felt it as I am sure they could. The woman did a good job of not taking the tone personally and doing her job.