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To: Dad was my hero

One of the things you need to remember is that ALL of your Spectrum channels are transmitted over the internet system. So...the pixilation you are experiencing comes from dropped data. My guess is you have a bad amp in your neighborhood. This might corrupt the data coming to your home.

Keeping Spectrum data and moving to Rocky or any of the other streaming services is going to have the same issues—because the problem is your data, not the “cable programming.”

I used to build CATV systems. What you describe is not a “home issue” it is a “last mile” issue.

I recommend talking to a tech supervisor and explain that this is happening all over the neighborhood. Not a customer service rep—but someone responsible for the “lines.” They are usually different departments.

Just a thought.


16 posted on 03/13/2021 7:17:28 AM PST by Vermont Lt
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To: Vermont Lt

Informative post. I don’t have those problems but nevertheless appreciated your clear explanation and advice. :)


35 posted on 03/13/2021 7:29:20 AM PST by Starboard
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To: Vermont Lt

Well last night I went between spectrum and roku, roku was clear as I watched newsmax, one time very briefly I thought I might have seen a little pixelation but when I switched it back to spectrum cable, it was horrible, lots of dropped audio and pixelation during the tucker carlson show.


37 posted on 03/13/2021 7:31:12 AM PST by Dad was my hero
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To: Vermont Lt
>>I recommend talking to a tech supervisor and explain that this is happening all over the neighborhood. Not a customer service rep—but someone responsible for the “lines.” They are usually different departments.>>

Interesting here - good advice there.

We were having the same problems. Driving us nuts. Had Comcast reps out a couple of times. The last time, Comcast sent out a sub-contractor and he couldn't find the problem. A Comcast tech supervisor was driving by and stopped because he saw the Comcast label on the truck. He "walked the wire" and found a covered connector coupling full of water. The wire in there was half-way eaten through by probably a squirrel. They replaced the wire, installed a new "coupling" and we've been golden ever since.
85 posted on 03/13/2021 8:24:12 AM PST by stylin19a (Golf is a game invented by the same people who think music comes out of a bagpipe.)
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