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To: PROCON

Has your provider been doing any work to “improve your service?”

We fall under xfinity and they did some work in the area and for weeks we had been having the wifi go off without reason or forewarning and it would slowly get itself back on after about 10 minutes after it is unplugged and rebutted.

We called the company after days of this, as it cut out our recordings and watching shows about a dozen times a day while it rebutted itself back into service. They gave me a $30 rebate and gave others that were not as nice as I was a $50 rebate. It took a couple of weeks, but they finally got it working. In other words, it wasn’t broke, so they fixed it. Call them and blame them. They are probably responsible for it and didn’t tell you they improved it.

rwood


39 posted on 07/31/2020 9:11:23 PM PDT by Redwood71
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To: Redwood71

I have Spectrum internet service at 100MBPS, it’s really fast and uninterrupted.


46 posted on 07/31/2020 9:17:09 PM PDT by PROCON (Molon Labe)
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