I have had good luck with responses directly from Rush’s email help address. Try that. However, the problem with Apple is that you only can do what Apple WANTS you to do. Maybe they don’t want you to download Rush anymore. /s
I just succeeded in downloading Rushs first hour show from yesterday. It worked fine on my iPhone 6 Plus.
However, I always use the Rush app download option instead of its On Demand option. This is how I get a bunch of shows for use on airplanes when I cant connect to the Internet.
Hope this helps.
I had the same problem a while back. I deleted the app, reinstalled it, and it’s been fine ever since. I usually download the podcasts at night and listen to them in the morning at work.
The Rush Limbaugh app has been the worst for streaming of all apps Ive used. By far.
The spinning cursor frequently just never ends and the stream never starts. Ive got two vehicles where I frequently can get no stream started via Bluetooth to the car sound system. Sometimes quitting all other apps and restarting the phone gets it going again, but not always.
Ive found the podcast section works better than the on demand section.
Other streaming apps (especially the Apple Podcasts app, but also Spotify and YouTube) work flawlessly in areas with mediocre reception solid uninterrupted streams.
The Rush app is such a disappointment especially given how wealthy he is. I hate that he brags about it so much when basic reliability is so poor.
The customer support has been useless, too. I just resigned myself to a crappy, unreliable, spotty service.
Any word on Rush’s offer to turn over his slot to the Donald? This will adequately replace the rallies now that they are no longer possible.
Just as an aside, you realize that Customer Service everywhere is a nightmare because people are not working, working for home is clunky, and staffs are reduced.
Can’t you download his podcasts from his web site?