Contact her provider. They will guide you through visit procedures during this pandemic. A lot of physician groups are ramping up telemedicine (seeing patients via audio/visual). Even Medicare is working out wrinkles to pay for telemed during the coronavirus pandemic. Not optimistic it will apply for opioid refills, however.
At this point (could change tomorrow, of course, with an 89 y/o), there’s NO other reason for Mom’s PCP to see Mom, except for that bloody prescription. Maybe I can drive there & Doc can walk out to my car... Or maybe they have a rear entrance. REALLY want to avoid that doggone waiting room / lobby / registration area — this time of year it’s full of hackers & coughers anyway.