[ScottinVA]

What to expect:

1. Some mistakes were made.
2. We promise to extend all efforts to prevent a repeat of them going forward.
3. We don’t feel such mistakes warrant legal action at this time.

[qaz123]

ScottinVA wins.

[HotHunt]

You won't be far off the mark with those expectations. You probably hit the nail directly on the head.

But with the shoe on the other foot (Trump), he did everything wrong and doesn't deserve a break. He's guilty just because.