They told her leave or we will call law enforcement. She said “the law is my family”.
Her son is a state trooper!
yeah she was definitely trying to throw her weight around by name dropping in a sense- but still- in business, the customer is always right, even when they aren’t right- even when they are despicable- calling the police would have been the proper way to handle it IF she had gotten out of control- but simple hateful words are not a license for employees to take matters into their own hands and get revenge- by screaming back- - and screaming at a customer is bad enough, but then escalating it to violence is criminal- and every employee that was caught on camera screaming at the customer should be fired-