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Posting rules and WSJ paywall prevent the posting of the whole article. Should be enough to discuss though. Waffle House is a great American business and has some interesting franchising practices.

Here's another good part of the article.

"What does it take to be a successful Waffle House manager?

Speed, for one thing. To meet the goal of serving every customer in eight minutes or less, the waitstaff doesn’t bother punching orders into a computer. They write them down in a shorthand code and read them aloud to cooks, who remember them by arranging condiments on empty platters. A face-up mustard packet signifies pork chops, for instance. "

1 posted on 11/04/2019 2:05:07 PM PST by Textide
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To: Textide

Imho, Waffle House employees should be armed after 12pm.

5.56mm


41 posted on 11/04/2019 3:50:15 PM PST by M Kehoe (DRAIN THE SWAMP! BUILD THE WALL!)
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To: Textide

Working a block away from the local Waffle House, a group of us would come in to work, check e-mails etc... and then make our way over for a quick breakfast a couple of times a week..

We had the same waitress every time, a country gal about 70 years old who always had a lit cigarette hanging off her bottom lip. And you better have your order ready when she got to you. The cook was a young black fellow out on work release and about the size of an SEC linebacker.

They seemed to work pretty well together until one morning. She took our orders (pretty much standard fare) and put them in. She went down to the end of the counter to a couple more diners and got half way through taking their order when she turned and threw her pad and pencil across the room, mashed her cigarette into the counter and shouted, “You know what??? F*** THIS PLACE!!! F*** ALL YA’LL!!! AIN’T DOIN’ THIS SH** NO MORE!! I QUIT!!!” and threw her apron on the ground and walked out the front door as we all watched in stunned silence.

Haha, the cook just leaned down so he could see what all the noise was about, shook his head with a smile and went back to the grill. When the door closed, one of my coworkers, laughing, called out to the cook, “Did you get my order?” He laughed and pointed with his spatula, “I got ya’lls, I’ll get them two down there in a minute.”

But there was a manager in the back who hurried out trying to catch the waitress to no avail and ended up being the waitress for a day. We each payed for our meals (the entertainment was worth the price of admission) and hand delivered a $20 tip to the cook. Fun times at the Waffle House!


43 posted on 11/04/2019 4:10:00 PM PST by Hatteras
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To: Textide
But the company’s president and chief executive, Walt Ehmer, speaking on a recent podcast, said doing the grunt work is good for business.

Only private companies can do this. A large, publicly held company becomes a home for politicians, cutthroats and kiss-ass climbers. Its unavoidable.

44 posted on 11/04/2019 4:15:58 PM PST by PGR88
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To: Textide

I want once. Got extremely ill from all the dreadful sugar in everything. Blech.


48 posted on 11/04/2019 5:28:45 PM PST by Veto! (Political Correctness Offends Me)
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To: Textide
Waffle House was always a Sunday morning stop for us.

Sometimes it was around 2:00 AM and other times it was around 9:00 AM depending on if we decided to drive from our Saturday night stop that night or catch a little sleep in the van before driving on.

It was not the Ritz but then our wallets would not have run to that anyway. Just good cheap food and enough coffee to keep us awake through the Sunday morning stop.

52 posted on 11/04/2019 6:19:56 PM PST by Harmless Teddy Bear (A hero is a hero no matter what medal they give him. Likewise a schmuck is still a schmuck.)
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To: Textide; Slings and Arrows

56 posted on 11/04/2019 6:40:35 PM PST by Daffynition (*I'm living the dream.* & :))
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