You would be completely wrong about me. I use amazon and STARTED with eBay for what it was originally meant for, OLD stuff not returnable anyway. My husband is very big on amazon so we have plenty experience as a whole.
I do everything I can to avoid buying on-line though (again, that’s catalog purchasing, it’s nothing new). If I buy in real life I get it immediately and ensure it is in good shape so those alleged lines are moot. Even if I do return in person it is almost never a long wait, and no problem. My area is heavily populated so yes, we have many of each store around so no problem there, especially when it is on the way to work, etc. If one is a complete hermit who insists on staying in the house, yes, I guess that would be inconvenient.
Sorry, I don’t want to figure out how to put something back in its highly engineered packaging and then go to the mail store (also a good wait). The ROI IMO is poor.
Different strokes for different folks I guess.