.I’ve been in this burger joint between 1992 and 2011 many times and remember it well. My impression always was that the owner of the franchise could not find or hire a good manager because it was poorly staffed to say the least.
That said, under normal circumstances, Whataburger is an old, good and reliable place to go get a GOOD burger. I ate at one in Marble Falls a week or two ago. The burger and fries were very good!
I like Whataburger. Unfortunately, the closest one is more than 100 miles away. The green chile double cheeseburger is my favorite, hold the vermin. (Although even a deep-fried mouse might be palatable with enough of their spicy ketchup.)