Sorry, I’m not buying it. Two different employees at two different stores decided to pull the same stunt within hours of each other?
Doesn’t pass the smell test. Hoax until proven otherwise.
Interesting. The receipts look unaltered and I suppose the store would have looked at the computer or the copy before firing the two employees.
But how on earth did these two different offended customers of two different stores manage to find each other so quickly?
Possibilities:
1. The online posting is photoshopped. Seems unlikely given reaction of store. But possible
2. One aggrieved customer posted his receipt and others saw it, looked at their receipt and one of them found the other offensive reference. This would seem highly unlikely unless morons at these stores think this is funny and do it all the time.
3. The two employees set the whole thing up. UNlikely but it would explain how the two receipts found each other.
Smoothie King released to WBTV News regarding the two incidents Sunday night:
“Today, two instances happened in our Charlotte franchise stores that are totally unacceptable and go against every value that we stand for. Two of our team members wrote inappropriate, racial remarks about our guests. We have zero tolerance for any action where a guest is disrespected, and we have taken immediate and decisive action. As of tonight, both team members involved have been terminated. Both stores will be closed until the franchisees and their respective teams complete further training on our standards and to ensure that nothing like this occurs again. Additionally, we are continuing our investigation to insure that any individuals involved in these situations have been terminated. This behavior does not in any way reflect our company’s commitment to creating an open and welcoming environment, and for that we sincerely apologize. Our senior management team is taking additional steps to reinforce and retrain all of our franchisee and store-level employees of our inclusivity policies and best practices.”