https://www.ada.gov/regs2010/service_animal_qa.html
The owner is obligated to keep a service animal under control at all times. This guy is completely liable.
The ADA does not require certification. Covered entities cannot require documentation. Because they can’t ask for documentation, I refuse to write letters for patients requesting it.
Emotional support animals are NOT considered service animals under the ADA.
“Q37. Do commercial airlines have to comply with the ADA?
A. No. The Air Carrier Access Act is the Federal law that protects the rights of people with disabilities in air travel.”
https://www.transportation.gov/sites/dot.dev/files/docs/Part%20382-2008_0.pdf
Looks like I was wrong, Drango, the government does make it a problem for the airlines and includes emotional support animals there, even though they’re not under the ADA.
Sorry for the triple post - it wouldn’t display the first attempt even when I hit refresh!