“United Airlines must really want to go out of business because they try very hard to.”
NOT United’s issue. This was gone over on the Airliners Website.
The Scooter in question has very large lithium batteries, that are against CANADIAN LAW to transport on an aircraft. Even the Scooter’s manual say they may not be accepted by “Some” airlines.
“Lithium-ion batteries are a potential fire hazard, but global standards issued by the International Air Transport Association (IATA) allow people with disabilities to travel with compact lithium batteries for medical devices in carry-on luggage.
Hodge said no one from CATSA or United Airlines would listen to him or read IATA documents he had printed out, showing his batteries are permitted on board if an airline gives prior approval. Hodge had received that permission.”