It’s not a balance problem. I believe the planes are safe without the friggin balky software. Read up: There IS an override, but the added controversy is regarding the training and informing the pilots that a system may override manual control.
It’s all about the engines and the belief by engineers that pilots cannot compensate for different aerodynamic issues related to the new, higher-mounted engines which cause the nose to raise under full thrust (such as when climbing out).
People are outraged that they believe Boeing built an unsafe plane; I’m not outraged, but rather disappointed that I cannot entrust flight to a trained & experienced pilot.
I’ll never fly commercial again for a multitude of reasons, including the refusal to compromise my rights.
I submit the real issue is pilot training. Once, every pilot was trained on stall recoveries. No longer. Now, many airline pilots are trained as FMS managers and no longer go through stall recognition and recovery. Very sad.