My dear old Dad, who was born in 1920, expected SERVICE when he entered a place of business He earned his money through sweat and labor, and when he spent it at a store or restaurant, he had certain standards.
He wasn’t overbearing - but if a store’s staff didn’t greet customers, if they didn’t dress neatly, if staff mumbled when they spoke, if they didn’t know answers to basic questions, etc... that store was crossed off his list.
Suffice it to say, in his later years, when blue hair, nose rings, and tattoos became common in retail, and “Hey guys!” was the greeting, he enjoyed shopping less and less.
Hey, I can understand your dear old Dad. He worked HARD for his money! He expected a certain amount of respect and gratitude from those he spent his hard won wages with.
Retailers used to understand that and had their workers show that respect and gratitude.
Now? Now they act like they are doing you a favor by just being there.
There is no wonder Amazon and online retailing are kicking butt.