When I had my 20ac nursery/landscaping/garden center, from 1990-2012, I used to take calls from customers who had questions or problems, and stop by their homes during the day or evening, and the come back to work until 0-dark-thirty.
I’d make them an “expert” in a single visit, after my crews had installed their plant materials, or help them rectify problems they had when they brought from my greenhouses and nursery display areas. I really enjoyed it.
The repeat business was fantastic. I closed and retired in 2011 when Obummer’s economy went into the dumper, and sold the property a couple of years ago.
Me too. It's pulling me away from the Catholic church as I've come to view the Pope himself to likely be in on it.
There is an old fashioned hardware store in the next town (a twenty minute drive) that is practically a time capsule.
They have a staff that will actually ask you if you need help. They actually know what they have and know where to find it.
I buy from them knowing that I can probably get the same thing cheaper at a Walmart about the same distance from my house.
I bought my last pair of work boots from them and I am certain I paid $70 more than I had to.
That store is family owned and has been in business in the same place for over 100 years. That is worth something to me.
Small is beautiful
Sorry to hear that Obama forced you in to retirement.
Also sorry that your customers lost a source for good products and service.
Those things are hard to come by these days.
I am fortunate to live in an area with quite a few good nurseries. A couple give the kind of service you describe.
But the competition here in that field is fierce.
On five mile stretch of road here there are at least that many nurseries.
I love your tagline. Is that a quotation or did you create that beautiful thought yourself?