Boy, is THAT one right on target! Last year I bought a pair of high top basketball shoes at a moderate price in an outlet store. I need good ankle support (injuries over the years) and these are the best I ever had. They're wearing out and I went on line (after calling the store and being told they are not stocking them any more) to order a couple of more pair. Not finding them at all. So I emailed the "contact us" address for the company with my request and got a general reply apparently written by some for whom English is a second language saying to visit the website.
So I will add "The ability of the company representative to respond in understandable English diminishes with the complexity of your request".
DO NOT, under any circumstances, try to google (or bing) leather dress shoes!
If you do, expect to have to explain to your wife/spouse that you're really not into BD/SM online porn.