I’ve had horrible experiences with them too... dreadful store.
I celebrate the death of that store. They were still good most of my younger life, but totally sucked when they refused to honor their much advertised warranty. Such BS. Diehard my ass! Was junk and they didn’t give a darn.
I don’t even like to use our craftsman tools anymore.
Sorry they were bad to you too.
Bad Karma finally killed ‘em. Good.