[Blue Jays]

Exactly correct.
A sane resident would say, ”Hi, thanks for checking. My name is Jasmine Edwards and we live upstairs in Unit 323. This is my keycard.”
That is likely what happened the other times he performed his duties.

[confederatecarpetbag]

Bingo. If she lived in the complex, all she had to do was display the badge. Now, if after doing so she was then evicted, then this guy deserves what he gets.

Not in this case however.