I sometimes use kiosks at Walmart and Home Depot but generally hate the concept.
There’s a gas station near me that just installed them for their checkout. Seems really stupid.
On the east coast, there are three gas station chains that have full deli counters. All ordering is by kiosk. It’s fine if you know what they offer and what you want. I’ve lived here 9 years and hove only used them a handful of times so it takes me quite a while to make my order. I’d rather just have a sign.
It takes 2 seconds to say “Corned beef on rye with mustard”. It takes 3 minutes to navigate through the pages at the kiosk to order the same thing. It is stupid, I agree.