I cancelled my LifeLock today telling them exactly why.
Interesting, hold time was 10min., then 10 more. Clearly they are overwhelmed with cancellations.
I quickly guessed that the cancellation calls were not actually being handled by LifeLock, but by a hired-gun third-party. I turned sweet and nice on the gal receiving my call, and she made several confessions:
1. She actually worked for DialAmerica - one of the biggest telemarketing firms there is;
2. They were swamped with cancellation calls, and most were because of the NRA relationship issue.
I was asked if I’d take a survey after the call.
NO!
I’ll be cancelling SimpliSafe soon too - just as soon as I list my units and their numbers......and figure out how to have it just call me when there is a problem......
You are a true patriot! If there were more like you, there would be less of this patronizing to the Left in order to exploit those, who by propaganda, have supported a Leftist ideology.