A well paid, happy staff will perform better than a poorly paid staff with low morale.(don’t have numbers, just going off of experience.) An establishment that values its employees makes up for its slightly higher wages by having less turnover and higher skilled players in all positions. With a more consistent staff,customers will build a rapport with employees and will become regulars as time goes on if the product is satisfactory. This will compete with current restaurant practices successfully.
Modern restaurant theory(corporate) holds profit as everything (it should be) at the expense of cutting as many corners as possible. (bad idea imho) This theory is slowly evolving to quality over quantity, but will take years to complete.
“This will compete with current restaurant practices successfully.”
I have always suspected that to be the case.
“Modern restaurant theory(corporate) holds profit as everything (it should be)”
There should also be room for ethics, honesty, decency, and sometimes even kindness, IMO.
“at the expense of cutting as many corners as possible. (bad idea imho)”
Couldn’t agree more. It aggravates me just to know that there are people who think it’s acceptable.
“This theory is slowly evolving to quality over quantity”
I would call that “returning to common sense” vice “evolving,” but as long as it happens, I guess it doesn’t matter what you call it.