A different article mentioned that the Order-to-shelf checklists were announced prior to the Amazon takeover. https://gizmodo.com/whole-foods-is-datafying-its-employees-to-death-1822636920
>>This ruthless treatment of workers sounds like Amazon being Amazon, but its worth noting that the OTS system was actually announced by Whole Foods’ CEO John Mackey in February of last year. At the time, Whole Foods executive vice president of operations David Lannon told investors on an earnings call “the team members are really excited about.”
Implementation of an OTS stocking system and grading every single employee a minimum of twice a week locally and with additional regional and high up spot inspections are two different things.
It sounds in line with Amazon’s corporate culture, not Whole Foods’.
>>... this micro-managed approach to labor falls squarely in the pattern of treating humans like machines that has marked Amazon’s business practices for years. Undercover reports by journalists posing as warehouse workers have revealed long hours and aging workers desperately trying to hang on to their jobs by meeting absurd quotas that leave little time to breathe. Employees are encouraged to spy on one another and are rewarded with monetary bonuses for reporting any rule violations. A Mother Jones reporter was warned by a co-worker that she’d be fired if she cried after being mistreated. And a strict point system is used to keep workers hanging by a thread.