I called to check on my son’s passport for the third time today. If there had been chocolate nearby I would have eaten all of it.
The address on his application is wrong-can’t tell me what it is, only that it’s not even close to our address; different town and all. As I told her, I promise that I know where we live. Someone on that end entered the wrong address. And I learned all they can do is send a request to the passport agency (one request every two weeks) And it is up to the agency whether to call me or not to update to the correct address. So far I’ve had three requests sent and no calls. Passport is still on hold and I all I can do is hope they call me.
If they don’t, I can try to get an appointment (must be within two weeks of international travel date) At a passport office, which is only a 2 1/2 hour drive from here, present my case and PAY for expedited processing.
I had tears of frustration during that call. Why it took until the third call to get an explanation is beyond me, but that is the only number available to the public and they have no ability to do anything except send a request to the agency that is under no obligation to honor that request.
Probably a good thing that there’s no chocolate here and it’s too cold to go out for some.
Whenever I do my mom’s taxes, I find it is easier just to salt the rim of the blender I mix the margaritas in.