Airlines don’t charge
per customer. For the final time, they did not indicate that she needed assistance when purchasing a boarding pass. You can ask afterwards if you want but if you don’t or decline, there are others that they move on to. I don’t understand why you can’t comprehend this. It’s not complicated. Airlines are not always the bad guys.
And yes, peanuts are free. When have you last flown?
After all the articles I posted on American Airlines and United last summer and, AND mind you read some of the horror stories FReepers were posting it was just beyond belief.
Some of the things airlines were charging for. Seems to me one of you all said they charged for those peanuts and snacks these days. Am half shocked the lavatory is not a pay toilet! Better not say that or it will give the airlines an idea.