Try reading the article before you post a comment. The Caucasian family ordered from the drive thru. No cars were behind them. They weren’t holding anyone up. Sorry to ruin your evening.
So says the customer, a rude, out of control customer.
I just took the occasion to gripe because it happens so often.
For example...how many times have you seen some at the grocery check out line and only after the cashier rings up everything and gives them the total do they reach for their wallet or their purse? Be ready to pay.
Okay, I watched the video. The manager was right. No doubt the woman was taking forever to order. Even if no customers, the person taking the order has other stuff to do.
Yelling at them was a bit over the top but if not this time there was a time when this customer was holding up everyone at a drive trough. The customer needed corrective influence.