I think you need to read the article. The woman had a thriving business that completely disappeared mad she will probably never see a cent of this judgement.
I did read it. I understand her business dried up, but that was ultimately over her customer telling people she was dissatisfied online. Are people not allowed to complain, even if it’s in a less-than-tactful or wrong-headed manner? If I go online and complain about my local diner’s pork chops tasting like garbage, and their business goes under because my rant went viral, should I be liable?