One word - Dell. I've had 5 PCs and a laptop in the last 15 years (all refurbished too), and have never had a problem. I'd also recommend trying to find one with Windows 7 instead of that retched Win 10. Agree. For the past 8 years we have only used PCs and laptops from the Dell Outlet Store. Windows 7 Pro in almost all cases. Have yet to have a problem.