“I don’t use ATM machines if possible. I go in and ask the teller to act as an ATM and give me some of my money. They are pleased to talk to people one on one. “
I used to do that at BOA and the tellers would say to me “Do you have a bank card? You can do this at the ATM”.
Adios to BOA years ago.
Way back when we banked at Wells Fargo. We were leaving the next day on vacation so I went to the closest branch to get a bunch of cash. They had someone walking up and down the line trying to talk people out of line to use the ATM. Most were older people who predominantly don’t use ATMs. When she got to me I told her I wanted to speak to the manager. The manager came out and I told her I wanted to close every single account and safe deposit I had there because if the lady who had been trying to talk people out of line had opened up another station I would have already been done and out. And that I don’t want to do business with a company who doesn’t want to see me. I walked out with my $25k and safe deposit contents and went down the street. They were happy to see and talk to me.