Here’s the real rub I discovered back in the pre-Internet days: corrected grades due to professor error carry no weight for academic standing/awards within that semester. I had nothing but an A grade on anything in a Marketing class, test or paper. Final grades were posted and I showed a “B”. The professor was an adjunct at the regional university where I took the class but was the department head at a local private university. When I contacted him, he quickly recognized who I was from class interaction and acknowledged his error on the grade. He submitted a grade change form immediately but I still only made the Dean’s List rather than the President’s List for that semester of all “A” grades.
Good luck to your daughter in getting satisfaction and the details on how this occurred.
Now that grades are online, there is no more posting of grades outside the office. There are online programs, like Degreeworks, which keep track of all grades, requirements, met requirements, etc. Your daughter should be able to access her records and, probably at the top, show you her average. The recent grades may be scattered through the categories according to what requirement was met.
Too long an explanation. You will probably need your daughter’s help and password to get onto such a program.