Why would United take these actions if Dao was at fault and United blameless?
“The airline also unveiled new policies early Thursday morning, including a promise to not use law enforcement to remove overbooked customers from planes, additional training for front-line employees and setting up an automated system that will ask passengers at check-in if they would be willing to give up their seat.
Munoz also pledged to reduce the amount of overbooking and offer up to $10,000 for customers willing to volunteer to take a later flight.”
“Why would United take these actions if Dao was at fault and United blameless?”
Not worth it for them.
It doesn’t matter if Dao was at fault. He and his lawyers were going to rake millions out of United. Dao is a queer and a felon, therefore he wins regardless. There was an elderly couple in Oregon forced to pay $135,000 to a pair of queers for not baking them a cake. To do so they had to cash out their retirement IRA. That is the justice network.