The employees that slapped this guy around are the liable party. The lawyers are used to running with the deep-pocket scam theory which is why United was forced to pay up. The same scam that allowed a guy in a phone booth that was hit by a drunk driver and the manufacturer of the phone booth was sued and lost. The so called legal system has collected on thousands of scams just like this one. The old deep pocket theory has allowed lawyers, to extort money for 50 years using this scam. Now we have one sitting judge in Hawaii that has claimed the right to set immigration policy.
Per Federal Air Regulations and ICAO rules and Hague Convention for Contract Carriage for Flight Treaties, the Gate agent is entirely responsible for your safety once the ticket is scanned until the door is closed and becon turned on..then the pilots are...
United failed and participated in the beat down.
.they initiated it...they are paying... Lawyers are not the bad guys here nor is Dao...get over it..