What is wrong with them?
I think we (the general public) have reached the point of ‘Piling On’, throwing rotten tomato after rotten tomato.
Most folks have many a bone to pick with air travel, from the TSA inquisition/ interrogation and the ‘Imperial Queen of The Airways’, attitude from some Flight Attendants, to those itty-bitty seats we have to squeeze and strap ourselves into.
The United Air company has become a convenient pinata or whipping boy for all our air travel angst.
If they can weather the storm until August, without causes anymore over the top fiascoes, they will survive.
The TSA is also in dire need of a reinvention, IMO.