[MortMan]

I agree absolutely that this was mishandled, but my point (which you deflected) is that the crew accommodation isn’t a choice. Assuming there was another available flight for the crew that did not break crew rest rules, that would have been a much, much better solution.

However - your example was that an employee wanted the screen door, not that they were required to have it.

United is not blameless here, but the analogy you used is inappropriate.

[bella1]

And my point was that it should have been resolved before boarding the plane and at whatever price it took to get people to voluntarily vacate. My husband and I have volunteered in the past but only if the price was right. I also believe this man was with his wife. What was she supposed to do?