LOL, whomever is in charge of her network is incompetent. As an I.T. person of any flavor, she should be embarrassed to have allowed her company to have computers in a network which would allow this to happen in the first place. Patches should long have been centrally controlled. Normal user accounts, including IT users, shouldn't possess the Admin privilege required for the install to even take take place.
Epic Nerd Fail!
It was her personal computer at home.