See, this is where there should have been a dealership who was aghast that Texas tolls charged someone for their tolls and would have been highly concerned to ensure that not only that she was reimbursed, but also something a bit extra for the hassle and inconvenience.
Instead, it was ‘Oh, no, that couldn’t happen, we have tags on every car, blah, blah blah.’
Seems to me if I was a lawyer in Texas who wouldn’t mind filing a few dozen nuisance lawsuits, I’d be on the phone to her.
Six weeks after returning a lease vehicle to the dealership, I received a Toll Roads violation bill with penalties in the mail. I never used toll roads, but this one was right by the dealership. So ... some salesman used my returned car as a loaner and took it on the toll road figuring I’d get stuck with the charge. Dealers and car salesmen have very few ethics IMO.
I faxed the Toll Road agency a copy of the form that showed it had been returned to Tustin Lexus two weeks before the violation and was no longer my responsibility but there was never any apology for my inconvenience.
The Nissan dealer did nothing wrong.
It was the toll company’s cameras that took the photos and their personnel who made the errors.
I bought 5 autos from Grubb’s Nissan during the ‘80s-’90s.