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Computer Disaster - Need Help ! (update: problem fixed)
n/a | 12/15/2015 | Me

Posted on 12/15/2015 8:45:12 PM PST by fieldmarshaldj

Just a few minutes ago, I turned on my computer. Nothing seemed to be wrong, but as I clicked on my user name, got the strange message of something regarding my desktop (formatting or updating).

When the page finally loaded, I knew something was very wrong. The tab bar was in the wrong place, and when I clicked on it, all of my files, all of my webpages, everything was GONE.

It was like this was a brand new computer, with nothing in it. I'm in a panic as to what to do to recover my files and the like (as I have stupidly not backed them up en masse in awhile).

The computer was fine when I signed off this morning. My father apparently used it on his user name this morning, but swears he did nothing besides looking at AOL Mail and Drudge.

According to the System Restore (which I'm not comfortable operating without expert guidance), the last thing done was an update approximately 50 minutes ago (9:55pm) which was in between my having turned on the computer and discovering the wipe-out.

If anyone can help me here, I'd greatly appreciate it. This is a real computer emergency.


TOPICS: Computers/Internet
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See above.
1 posted on 12/15/2015 8:45:12 PM PST by fieldmarshaldj
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To: fieldmarshaldj

Windows 10?


2 posted on 12/15/2015 8:46:25 PM PST by gwgn02
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To: fieldmarshaldj

You may have logged on as a new or different user. Go to Start, and it should give you the option to log off, restart, or switch user. Click switch user and see if you can get your original back. Hope this helps.


3 posted on 12/15/2015 8:49:40 PM PST by Thurifer the Censer (If you can see the altar, there's not enough smoke)
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To: fieldmarshaldj

Re-boot in safe mode and see if your files are still on the hard drive. then run chkdsk


4 posted on 12/15/2015 8:49:47 PM PST by JoSixChip
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To: fieldmarshaldj

It happened to me this morning. AVAST seemed to straighten everything out.


5 posted on 12/15/2015 8:50:17 PM PST by stars & stripes forever (Blessed is the nation whose God is the Lord. - Psalm 33:12)
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To: gwgn02

At first, I thought that was loaded inadvertently. But it’s still under my current one (7?), just everything is missing.


6 posted on 12/15/2015 8:50:35 PM PST by fieldmarshaldj (Resist We Much)
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To: Thurifer the Censer

+1


7 posted on 12/15/2015 8:50:37 PM PST by South40 (Ted Cruz = the only conservative in the race)
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To: fieldmarshaldj

I’m not an expert, but if it said “formatting”, you have a problem. I think, also, that the fewer keystrokes that you make, the better chance for professional recovery of the data. If the hard drive was formatted, I would take it to an expert.


8 posted on 12/15/2015 8:50:42 PM PST by Engraved-on-His-hands (Conservative 2016!! The Dole, H.W. Bush, McCain, Romney experiment has failed.)
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To: fieldmarshaldj

So, tell me again how you are able to access the internet?


9 posted on 12/15/2015 8:51:20 PM PST by doc1019 (Out of my mind ... back in 5)
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To: fieldmarshaldj

10 posted on 12/15/2015 8:51:28 PM PST by Vendome (Don't take life so seriously-you won't live through it anyway-Enjoy" 6Yourself ala Louis Prima)
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To: Thurifer the Censer

There’s two users, mine and my father’s. I logged in under mine.


11 posted on 12/15/2015 8:53:01 PM PST by fieldmarshaldj (Resist We Much)
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To: fieldmarshaldj

Open the system drive (normally C:) and look for the Users folder and see if there is more than 1 user listed.


12 posted on 12/15/2015 8:53:30 PM PST by South40 (Ted Cruz = the only conservative in the race)
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To: Thurifer the Censer
That was my first reaction ... (logged on as another user)

"something regarding my desktop (formatting or updating)."

If it was something like 'preparing your desktop' ... then it sounds very much like you are logged in as someone else, and looking at someone else's desktop ... which could appear as if you've lost everything ... like an empty empty/new installation ... when really you're just looking at someone else's profile/desktop.

Maybe you're still logged in as your Dad or whoever last used it ...

13 posted on 12/15/2015 8:54:36 PM PST by tinyowl (A equals A)
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To: fieldmarshaldj

Use system restore and go back a day. Easy.
http://www.howtogeek.com/howto/11238/using-system-restore-to-recover-your-windows-7-computer/

You can later install Rollback RX which is even easier to use.

RollBack Rxâ„¢ Home edition Is the FREE System Restore utility designed for Windows based PC’S...
http://www.horizondatasys.com/en/rollback_rx.ihtml


14 posted on 12/15/2015 8:54:46 PM PST by minnesota_bound
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To: Engraved-on-His-hands

On second thought, it would not have been formatting your hard drive, or you would not be able to get any system information. That makes it much more hopeful.


15 posted on 12/15/2015 8:55:45 PM PST by Engraved-on-His-hands (Conservative 2016!! The Dole, H.W. Bush, McCain, Romney experiment has failed.)
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To: doc1019

I had to get to FR by typing in the address. It works, but there are no webpages saved beyond what you get when you first load. I’m now typing on another computer, since I don’t want to screw up anything beyond what has already happened. But I need those files.


16 posted on 12/15/2015 8:56:02 PM PST by fieldmarshaldj (Resist We Much)
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To: fieldmarshaldj
What operating system are you using?

Windows, or something else?

17 posted on 12/15/2015 8:56:05 PM PST by kiryandil ("When Muslims in the White House are outlawed, only Barack Obama will be an outlaw")
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To: fieldmarshaldj

Click on Start, All programs, System tools, System restore and see if there are any restore points.


18 posted on 12/15/2015 8:58:05 PM PST by South40 (Ted Cruz = the only conservative in the race)
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To: fieldmarshaldj

Can your dad still login?


19 posted on 12/15/2015 8:58:22 PM PST by Lurkina.n.Learnin (It's a shame enobama truly doesn't care about any of this. Our country, our future, he doesn't care)
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To: fieldmarshaldj

Maybe your dad made an alternate profile to log in to. If not, well, there’s always booze and drugs to kill the pain away.


20 posted on 12/15/2015 8:58:24 PM PST by Greetings_Puny_Humans (I mostly come out at night... mostly.)
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