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To: Johnny Cakes
If I may ask, what version of Adobe Acrobat did you have?

I think you found the bugger causing all the hoopla so kudos to you. This is something that needs to get out there to more people, and it's something that bears watching because it could always get reinstalled during an update/upgrade. Adobe is good for that.

41 posted on 08/27/2015 6:30:57 PM PDT by ducttape45 (My USA is now dead.)
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To: ducttape45

Thanks for running this down. I wasted almost an hour with Adobe’s worthless India helpdesk on this yesterday because I had not actually screen captured the offending message. Their useless suggestion was to reinstall the software.

I have been working on getting rid of Adobe products for several years now.
- I switched from Photoshop to GIMP and now like it better.
- There were a few publishing things I had to do with InDesign, but I figured out how to make Inkscape handle them.
- DreamWeaver was worthless from the start. I now use WAMPServer to debug websites
- Have not figured out how to get rid of Premier yet, but I don’t use it that often.

Acrobat is the only remaining thing that seems to be hard to entirely get rid of. None of the 3rd party clones I have tried so far are even close. It is particularly hard because I need to produce camera-ready files for commercial printing which entails generating PDF/X format files (CMYK colors instead of RGB) and nothing open source is even close.

At any rate, intentionally putting out this sort of deceptive harassment-ware shows to what depths Adobe has sunk. Ethics?...?

Would love to hear suggestions.


42 posted on 08/28/2015 2:20:28 PM PDT by DaveInAustin
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To: ducttape45

Adobe Acrobat X Pro.
And all props go to you — I just followed your clues to locate the program.

I am a very good Google searcher and I think this is the only thread on the Internet with this solution. There is a post on an Adobe site asking what the the program does because it triggered a virus warning for the poster, and the Adobe response was very opaque and vague.

When I first spoke to Adobe customer service, they indicated that if I did nothing, no action would be taken (e.g. program shutdown, etc.), I would just have to keep dismissing the dialog. Whether that is accurate or not (customer support often knows nothing), I have no idea.

There is also no way I am going to permit Adobe to “upgrade” although I get pop-ups to do so. It would be a very easy thing for Adobe to make this more Draconian than simply dismissing a box.

Hopefully, this has fixed it. I didn’t get the pop-up that often (wonder if the interval between pop-ups decreases over time?), so I can’t say I am out of the woods, but so far so good.


46 posted on 08/29/2015 11:07:49 AM PDT by Johnny Cakes
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