I’ve seen that as well. Like I said earlier, I don’t want to talk to them until I have all the facts and know exactly what I’m going to say to them. I don’t trust them. Just like Microsoft, they will do anything in their power to force me into a newer product I don’t want and that’s what I’m trying to avoid.
There's a whine from 2013 on an Adobe forum, but I don't think it's relevant:
https://forums.adobe.com/thread/1102280
Perhaps you can get some attention on the Adobe forums.
It's almost as if they control the message about bad Adobe product experiences. Maybe they should direct some of that energy towards actually satisfying customers. That's why I went for the freeware packages that I'm using.