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Time Warner Cable owes $229,500 to woman it would not stop calling
Reuters ^ | 7-7-2015 | Jonathan Stempel

Posted on 07/07/2015 7:09:09 PM PDT by Citizen Zed

Many people dislike receiving robocalls. Araceli King disliked receiving 153 of them from a single company.

Time Warner Cable Inc must pay the insurance claims specialist $229,500 for placing 153 automated calls meant for someone else to her cellphone in less than a year, even after she told it to stop, a Manhattan federal judge ruled on Tuesday.

King, of Irving, Texas, accused Time Warner Cable of harassing her by leaving messages for Luiz Perez, who once held her cellphone number, even after she made clear who she was in a seven-minute discussion with a company representative.

The calls were made through an "interactive voice response" system meant for customers who were late paying bills.

Time Warner Cable countered that it was not liable to King under the federal Telephone Consumer Protection Act, a law meant to curb robocall and telemarketing abuses, because it believed it was calling Perez, who had consented to the calls.

But in awarding triple damages of $1,500 per call for willfully violating that law, U.S. District Judge Alvin Hellerstein said "a responsible business" would have tried harder to find Perez and address the problem.

He also said 74 of the calls had been placed after King sued in March 2014, and that it was "incredible" to believe Time Warner Cable when it said it still did not know she objected.

(Excerpt) Read more at mobile.reuters.com ...


TOPICS: Chit/Chat
KEYWORDS: twc
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To: Sarah Barracuda

OK, so you get the call & either answer or not.

Afterwards go to your phone’s CALL LOG and touch the entry for that number/call, which will bring up the call info (number time etc).

Then tap the icon at the bottom of the phone to the left of the black button. It should bring up an option ADD TO AUTO REJECT LIST.

My phone is an ATT Galaxy S4, so yours might be a little different. Blocking numbers that come up as UNKNOWN with no number showing is a different procedure.

Also, for blocking specific area codes and such, go to this link. It is explained one step at a time:
http://blog.laptopmag.com/block-number-on-galaxy-s4

PS: if your battery is worn out, S4 batteries are cheap and easy to replace, assuming the phone is still in decent shape.


41 posted on 07/08/2015 11:04:48 AM PDT by ChildOfThe60s (If you can remember the 60s, you weren't really there....)
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To: Citizen Zed

Or “Rachel” from Card Holders Services?


42 posted on 07/08/2015 7:23:23 PM PDT by daniel1212 (Turn to the Lord Jesus as a damned and destitute sinner+ trust Him to save you, then follow Him!)
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